Privacy Policy | Clicodeal

At Clicodeal (accessible from https://www.clicodeal.mg and via our mobile application), your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data. By using our website or mobile app, you agree to the practices described in this policy.

            📬 Questions or requests? If you have any concerns about your privacy or need clarification, feel free to reach out to us anytime at contact@clicodeal.mg.
        

📌 Consent

By accessing our website, using the Clicodeal mobile application, or providing your information, you consent to the collection and use of your data as outlined in this Privacy Policy. If you disagree with any part of the policy, please discontinue use of our services.

🔍 Information We Collect

The personal information we request, and the reasons for collecting it, will be transparent at the point of collection. The types of data we may collect include:

Direct interactions: When you contact us via email or support, we may receive your name, email address, phone number, message content, and attachments.
Account registration: If you register for a Clicodeal account, we may ask for your name, company name, billing or shipping address, email address, and telephone number.
Automated technologies: Like most digital services, we collect log data and usage details via cookies and similar technologies (see Log Files section).

⚙️ How We Use Your Information

Clicodeal uses the information we collect for legitimate business purposes, including but not limited to:

Provide, operate, and maintain our website and mobile application.
Improve, personalize, and expand platform features.
Analyze usage trends to enhance user experience and security.
Develop new products, services, and functionalities.
Communicate with you (customer support, updates, transactional notices, marketing campaigns, and newsletters – always with opt-out options).
Send service emails and notifications relevant to your account.
Detect, investigate, and prevent fraudulent or unauthorized activity.

📁 Log Files & Tracking

Clicodeal follows standard log file procedures. When you visit our website or use the app, our servers automatically record certain information. These logs include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and clickstream data. This information is not linked to personally identifiable information and is used for analyzing trends, administering the platform, tracking user movement, and gathering broad demographic insights.

🍪 Cookies & Third-Party Advertising

We may partner with third-party ad networks (e.g., Google AdSense or other programmatic partners) who use cookies, JavaScript, or web beacons to serve ads based on your prior visits. These technologies automatically receive your IP address. Please note that Clicodeal has no direct access or control over cookies placed by third-party advertisers. We recommend checking the respective privacy policies of any advertising partners for detailed information on their data usage and opt-out procedures.

You may disable cookies through your individual browser settings. However, disabling cookies may affect certain interactive features of our services.

🤝 Third-Party Privacy Policies

Clicodeal’s Privacy Policy does not apply to external websites, applications, or advertisers linked from our platform. Thus, we advise you to review the privacy policies of any third-party services you access. We are not responsible for the content or data practices of any external sites.

🇺🇸 CCPA Privacy Rights (Do Not Sell My Personal Information)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights. You have the right to:

Request disclosure of the categories and specific pieces of personal data we have collected about you.
Request deletion of your personal data, subject to certain exceptions.
Opt-out of the sale of your personal data. (Clicodeal does not sell personal data for monetary value; we respect "Do Not Sell My Info" requests).

To exercise any of these rights, please contact us using the details below. We will respond within one month (30 days) of verification.

🇪🇺 GDPR Data Protection Rights (for EEA & UK users)

Under the General Data Protection Regulation (GDPR), individuals located in the European Economic Area (EEA) and the UK have comprehensive data protection rights. These include:

Right to access – Request copies of your personal data (a small fee may apply for excessive requests).
Right to rectification – Correct inaccurate or incomplete information.
Right to erasure – Request deletion under specific conditions.
Right to restrict processing – Limit how we use your data.
Right to object – Object to processing based on legitimate interests or direct marketing.
Right to data portability – Receive your data in a structured, machine-readable format.

To exercise any GDPR right, please email us. We aim to respond within one month.

🧒 Children's Privacy

Protecting children's privacy online is essential. Clicodeal does not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately. We will take steps to delete that information from our servers.

🗑️ Data Deletion (Your Account & Information)

You have the right to request permanent deletion of your personal data associated with the Clicodeal application. You may delete your account and related information directly within the mobile application using the following steps:

🔹 Open the Clicodeal mobile application
🔹 Navigate to Menu → Profile settings
🔹 Tap on "Supprimer mon compte" (Delete my account)

Once confirmed, your account and associated personal data will be permanently erased from our active systems within 7 business days. Residual data may be retained in backups for limited periods but will not be accessible for normal operations.

If you are unable to access the application (e.g., lost access), please submit a data deletion request by emailing our support team. We will verify your identity and process the request as quickly as possible.

📧 Data deletion / privacy requests: contact@clicodeal.mg

🔒 Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect the personal data we process. However, no method of transmission over the Internet is 100% secure. We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

🔄 Changes to This Privacy Policy

Clicodeal may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update the policy, the revised version will be posted on this page with an updated "Effective date." We encourage you to review this page periodically. Your continued use of our services after any changes constitutes acceptance of the amended policy.

📞 Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy, please contact our Data Privacy Officer:

Email: contact@clicodeal.mg
Website: https://www.clicodeal.mg
Address (correspondence): Anosivavaka, Antananarivo, Madagascar